you will learn about:
One Platform, Full Lifecycle: TIAA Internal Audit's AI Journey
What will be covered in this session
This session shares the story of TIAA Internal Audit’s journey building an enterprise AI platform designed to support work across the full audit lifecycle. We’ll talk through how the strategy evolved — starting with smaller, standalone efforts before shifting toward a more integrated, connected approach — and what that shift taught us. We’ll also share honest lessons on user adoption and change management, including what’s worked, what we’re still learning, and how we’re thinking about measuring progress responsibly. Attendees will come away with practical, general takeaways on sequencing platform-building and adoption efforts, and what it realistically takes to move toward more advanced, autonomous AI capabilities over time.
About Speaker
Mike Bottiglieri, CIA, CFA, CFE, is a Managing Director within TIAA’s Internal Audit Services department with over 20 years of Internal Audit and Risk Management experience. At TIAA, he is responsible for audits of Enterprise Risk Management and Compliance programs, oversees Internal Audit’s Model Risk evaluation team, and leads the development and implementation of TIAA Internal Audit’s comprehensive AI strategy. His expertise in enterprise risk management governance and model risk management provides a strong foundation for navigating the complex risk landscape of AI implementations and audit practices.
